Aya Brag Board

RRT, Sonja, receives compliments from patients’ parents

The parents of several patients complimented Sonja on her compassionate and stellar care. 

Sonja’s nurse manager explained, “We had a kind word passed on today when one of our babies was discharged. The mother of our patient was very complimentary of Sonja saying, ‘Sonja saw me at my lowest this admission and she was there when I needed her. I am so very grateful.’”

Another patient’s parent said, “Sonja was amazing with our daughter. She took her time and explained the breathing treatment and made sure my daughter was doing it correctly. She was so kind and encouraging and patient. She was amazing. Thank you, Sonja!”

Sonja’s recruiter added, “Sonja is a pleasure to represent. She has a very positive attitude and speaks about her assignment with dedication.”

Amazing work, Sonja! Your patients and their families are grateful for your care, and so are we! ...

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RRT, Timothy, receives praise from a facility director

A facility director complimented Tim for his exemplary work and expressed how much they’d love to keep working with him.

The director said, “The pediatric team mentioned what a great job Tim does when they work with him. The doctor’s exact quote was, ‘I don’t know where he came from, but he is welcome to stay. He is great!’ Thank you!”

Tim’s recruiter also added, “It’s no surprise Tim was recognized for his hard work and dedication at the hospital. He is a wonderful traveler to work with. He’s always very professional, knows exactly what he wants in an assignment and goes after it.”

The people you work with see your hard work and dedication, Tim. Keep it up!

Aya RN, Cynthia, receives feedback from her colleague

An Aya employee praised Cynthia for the genuine care and compassion she showed while taking care of their mother.

The Aya employee wrote, “After three weeks, my mom was transferred out of the CVICU and into a step-down unit. Unfortunately, there were some setbacks and my mom was transitioned back into the ICU. That’s when we met Cynthia, and wow — she sure made a positive impact during the single day shift she cared for my mom. There was a warmth in her nursing, and she brought confidence through her communication and decision-making. She was so kind and gentle and even got my mom to laugh. 

“Cynthia also understood how difficult the situation was for me and my family, and she spent time chatting with us and making us feel at ease. We spoke in depth about my mom’s situation, but she also asked what she was like before being admitted to the hospital. She showed genuine interest when my dad spoke about their world travels and the travel plans they had made for the near future before my mom’s health setbacks.”

That’s some great praise, Cynthia. Thank you for your genuine care and excellent work! ...

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Aya RN, Alyssa, receives the first “Traveler of the Month” award!

An appreciative patient sent Alyssa a sincere thank you note, which led to her receiving the first-ever “Traveler of the Month Award” at the hospital.

The patient wrote, “Alyssa, I wanted to share my heart with you. You were such an answer to prayers. You helped me through one of the hardest, scariest things I have been through. You made me feel cared about and that I mattered. No matter how busy you were, you made time for me. You advocated for me and, as simple as the cheese platter was, it had a huge impact. I’m not usually the person people go out of the way for — I’m usually the one who ensures everyone has what they need or want, and it felt good to be spoiled. We need all nurses to have your heart. You are not just an amazing nurse but an amazing person. Again, thank you so very much. You made a huge difference and gave me hope. I will never forget you.”

Congratulation, Alyssa! Your hard work and care do not go unnoticed. ...

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Aya travel nurse, Seth, receives praise from an Aya colleague

An Aya employee praised RN, Seth, for taking excellent care of their mother in a time of uncertainty.

The Aya employee wrote, “I met Seth after sleeping overnight in the CVICU waiting room. My mom had just been transferred as she needed higher levels of care. It was a very scary night and perhaps one of the most critical points in my mom’s journey. At around 6:00 a.m. we were told we could enter her room. We were exhausted, worried and had no idea what to expect. As we pulled back the curtain, Seth was standing there. He looked at me, gazed at my Aya Healthcare sweatshirt and said, ‘hey, I work there, too.’

“At that point, for some reason, my emotions got the better of me and I started to cry. I immediately felt at ease knowing an extension of my work family was caring for my mom in her most critical time. Some very worrisome events occurred in the nine hours after her transport, and I doubt Seth knew what was coming his way when he clocked in for his night shift that evening, but I am so glad he did. He was compassionate, knowledgeable and skilled and helped me and my family feel at ease during a stressful time.”

Your hard work and compassion make a difference, Seth. The patient and her family appreciate your care, and so do we! ...

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Travel nurse, Jessica, is nominated for a DAISY Award

A charge nurse nominated Jessica for a DAISY Award for displaying extraordinary care, having a heart of gold and truly being invaluable to patients and facility staff.

The charge nurse wrote, “I witnessed Jessica make amazing impacts on our patients’ lives day in and day out. Our facility relies on travel nurses to meet our patient care demands and there are few travel nurses who have stood out as much as Jessica. She bravely took care of COVID patients despite knowing the risk of bringing the virus home to her family, and that takes heart — the heart of a hero. Her dedication, hard work and exemplary performance are consistent with the highest standards of care. Jessica is truly one of a kind and I believe she deserves a DAISY Award.”

Jessica, your dedication to quality care is an inspiration. Keep up the good work! ...

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Travel nurse, Audrey, receives praise from three different people

Three different individuals recognized Audrey for her embodiment of top-notch nursing.

A nurse manager thanked Audrey for her quick thinking in a serious situation. She explained, “We had a serious safety incident where one of our patients was trying to attack another patient. If it weren’t for Audrey’s quick thinking and actions, I don’t know what would have happened, but her intervention kept our patients safe. It’s a pleasure to have her on our unit. She is an amazing nurse who is well loved by her patients and team. She always advocates for our patients and delivers high standards of care. We are very grateful to have her with us.”

A patient also nominated Audrey for a DAISY Award. He wrote, “Audrey has made my stay very relaxed and enjoyable, and she answered my questions to the best of her knowledge. She was helpful in many ways and went above and beyond for my care. Hospitals need more people like her.”

 Lastly, Audrey’s recruiter recognized her. She said, “Audrey has been nothing but a pleasure to work with. She is passionate and enthusiastic when you talk to her about her job. It’s great to work with travelers who take their assignments seriously and care about their career moves. Anyone would be lucky to have Audrey at their facility.”

That’s some high praise, Audrey! Keep up the good work! ...

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RN, Susan, receives a parent’s thank you card

A parent of a patient thanked Susan for the positive impact she had on their daughter.

The parent wrote, “Thank you for watching my daughter this year. Your presence always eased my mind and helped me know my baby was safe. This year has been crazy for us, and I can’t imagine how it would have been without you. There were many times when my daughter’s condition could have gotten worse, but it didn’t because of you. I want you to know you have made a huge impact and played an important role in my daughter’s life. You allowed her to have a semi-normal year in school with her friends instead of being in the hospital. Thank you again, from me and my whole family, for taking such great care of my girl.”

Susan, your excellent care made a huge difference for your patient and her family. Thank you for your hard work! ...

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RN, Andrew receives a DAISY Award

Nurse, Andrew, received a DAISY Award for the impact he had on a family while caring for their father.

One family member wrote, “In November, my father was hospitalized with COVID and placed in the ICU unit for almost three weeks. My father’s condition did not improve, and on November 27, he passed away. Andrew was one of my father’s primary nurses, and during those unbelievably hard weeks, he was very compassionate, understanding and helpful. 

“On many occasions, Andrew went above and beyond his job responsibilities to check on us, make sure we were okay and that we understood what was going on to help my father. As the days went on, the only thing that allowed us to go home and rest was knowing my father was in Andrew’s excellent care.

“I hope I’ve expressed how exceptional and special Andrew is.  The job he does is unbelievably hard and I don’t think that I could do it, but I am so very thankful that there are people like him that can. I feel the very least he deserves is to be recognized for his exceptional skill both as a nurse and a person. His bright light in our time of darkness is something my wife and I will never forget.”

Andrew, your exceptional care will forever be cherished by this family. Thank you for your dedication. ...

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