Aya Brag Board

Hospital leaders praise Toccara for her outstanding care

A hospital’ CEO and emergency department director of nursing praised Toccara for the outstanding care she provided on two separate occasions.

For the first occasion, a patient’s husband and mother wrote a card that said, “Thank you for your four-plus hours of care, concern and great attitude during a very busy ER night. We really appreciate you. All the best wishes to you for a healthy wonderful 2023.”

For the second occasion, Toccara explained, “I was recognized for crushing the expected door-to-balloon time for a patient having an acute heart attack. Due to my keen assessment skills during triage, I immediately obtained an EKG in three minutes that revealed an active heart attack. The patient was rapidly placed in a core bed in the main ED where the ED and MD cardiologists could assess and promptly get the patient to the cath lab. Some people might wonder why this got so much praise when we do this every day, and it’s because the patient was not brought in by ambulance, so the staff didn’t have as much time to prepare for the incoming case. Additionally, this patient walked through the front door with her family and had atypical symptoms. I didn’t wait for her to finish the story. I asked the husband to relay further background so I could immediately obtain an EKG. And it’s a good thing I did! Lastly, because was no prep time, the team was not only able to conduct a very thorough and efficient STEMI Alert, we were able to crush the door-to-balloon time. Typically door-to-balloon time should be within 90 mins and we got it within 63 mins. ABSOLUTELY AMAZING!

Congratulations, Toccara! Your team appreciates you, and so do we! ...

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A coworker nominates Karly for a DAISY Award

A colleague nominated Karly for a DAISY Award for being an incredible healthcare hero for patients and an absolute rock for her colleagues.

The coworker wrote, “Karly was such a ray of sunshine on our unit. She was always the first one to dive into a situation and help whoever needed it and never shied away from an emergency. She is such an amazing nurse to her patients. One time she had a patient who wanted a specific snack after giving birth, and Karly went out of her way to bring her exactly what she wanted when she came back the next day. Another time, I walked into the operating room to help Karly with an emergency C-section, and with all of the chaos and adrenaline rushing around the room, Karly stayed at her patient’s side. The rest of us in the OR were prepping the patient for surgery, and Karly stood at the tearful patient’s head, stroking her hair, telling her we were going to take great care of her and her baby and we had everything handled. Karly was that patient’s rock at that moment as the rest of us were preparing for the surgery. She made the patient feel safe at a time when things were so far out of her control. I can only imagine how thankful that patient was to have Karly as her nurse. As a newer traveler, I will always do my best to be the ‘Karly’ at every hospital I travel to!”

Kelly, you truly exemplify what it means to provide quality care to your patients. Congratulations on the nomination! ...

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Hope receives a letter from a patient

A patient’s family member was so touched by Hope’s care that they wrote a letter to the facility, acknowledging the positive impact she made not just for the patient but for their family as well.

The family member wrote, “Hope has been the most amazing nurse to my mom. Her compassion and genuine concern for her patients are so evident and so assuring for our family. Hope has been available for both my mom and our family for any needs we may have and has been so quick to respond with sincerity and willingness to serve. Hope is a beautiful person and nurse and has totally made my mom’s transition to this facility a hopeful one. Sincerely, a grateful family.”

Thank you for your quality care, Hope! It truly makes a difference for your patients and their families. ...

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Kali receives a DAISY Award nomination

A patient’s spouse nominated Kali for a DAISY Award for her human touch and caring bedside manner.

The patient’s spouse wrote, “My husband, who was extremely limited physically, had constant diarrhea, requiring frequent cleanup and bed changing. He couldn’t roll himself by hand onto the bed. Kali was always kind and cheerful and never showed any sign of impatience or weakness. She was upbeat and efficient. She came as quickly as possible to relieve him from the mess. He was depressed and humiliated by it, but she kept him from being gloomy or testy. He and I are so grateful for her skill and attitude. She also communicated this attitude to her tech assistant, especially to one who was equally kind and cheerful.”

Kali, your patients appreciate you, and so do we! Keep up the good work! ...

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Raquel receives a shoutout from a fellow Aya traveler

A coworker praised Raquel and expressed their appreciation for her teamwork mentality and the support she gave.

The coworker said, “I had the opportunity to work with an awesome fellow Aya traveler on my last assignment, Raquel. If anyone needs a shout-out, she does! We had a tough time and worked crazy hours, but she was always the kindest and most thoughtful nurse. She goes out of her way to help coworkers and truly has a heart of gold. Also, while working on that assignment, she worked out and competed for Miss Oregon USA. How cool! She deserves a brag.”

Raquel, your team members see your hard work and dedication, and so do we! Keep up the good work!

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A patient nominates Stefica for a DAISY Award

A patient nominated Stefica for a DAISY Award, acknowledging her high-quality care and personable approach.

The patient wrote, “Stefica was one of the best nurses I have had in a long time, and I’ve been coming to this hospital for 17 years. She’s very caring, understanding and good at listening. She is always there for you. She’s very sweet and has a good sense of humor. She cares for her patients! She is dependable and patient! She always gives you a beautiful smile! Stefica, you are a princess and the best!”

Congratulations on the DAISY Award nomination, Stefica. Keep up the good work! ...

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Cheryl receives a note of appreciation from a facility CEO

The CEO of a facility sent Cheryl a note of appreciation after hearing some of her coworkers praise her in a recent meeting.

The note said, “Cheryl – I heard at a huddle about the extraordinary attention you gave to a patient’s family struggling with tube feeds. Thank you for providing patient-centered care and being an owner. You truly make a positive difference in the lives you touch!”

You are truly great at making a difference, Cheryl. Your team is proud of you, and so are we! ...

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Nicholas is given a shout out by his colleagues

Multiple colleagues acknowledged Nicholas in a leadership meeting for his knowledge and the support he brings to the team.

Nicholas’ nurse manager wrote, “We had our leadership meeting last week and we wanted to recognize [Nicolas]. He is friendly, knowledgeable and helpful to us on the night shift. This has come from multiple staff members on the night shift. Thanks for being awesome and leading by example!”’

The Aya team also thinks you are awesome. Keep up the amazing work! ...

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Haley is recognized for her top-notch care

A doctor at a facility recognized Haley for her top-notch care, acknowledging how often patients and their families praise her efforts.

The doctor wrote, “I want to recognize the care Haley gave to one of my patients a couple of weeks ago. Haley provides excellent patient care, and I receive compliments from patient families for the care they receive from her. I wanted to share this with her leadership. I will also ensure she is recognized on the unit. Thanks, Haley!”

The Aya team is proud of you, Haley. Keep it up! ...

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