A DAISY Award was given to Mackenzie
Mackenzie received a DAISY award from a patient who felt that her care made a big difference in their treatment and recovery.
The patient said, “Kenzie always came into the room with energy and a smile that would light up her face. Her nursing care was very good. Where Kenzie went above and beyond was human care. She visited and got to know me as a person. I’ve been a paraplegic since 1970. She asked about that but never once made comments that sounded like, ‘Oh you poor thing.’ Instead, she was interested in how I dealt with it and the life I had after the accident. Kenzie would stop in just to see if everything was okay. A couple of nights, I had trouble sleeping. When she realized I was awake, she would ask what she could do to help me. Those visits really helped. I feel Kenzie treated me medically, but also mentally, emotionally and spiritually. Before I left, Kenzie and I both said we had become friends. All the little things Kenzie did for me truly and deeply affected my care and life. You might say her bedside manner was exemplary. For that, I feel Kenzie deserves the DAISY Award.”
Congratulations on the DAISY Award, Mackenzie! Your quality care makes all the difference for your patients. Keep up the great work!